![]() Must be able to operate the emergency exit and assess whether opening the emergency exit will increase hazards to passengers.Must be able to locate and reach the emergency exit expeditiously.Must speak English and be able to comprehend the instructions for operating the emergency exit.Must be willing and able to assist in the unlikely event of an emergency. ![]() What qualifies me to sit in an Exit Row seat? Refunds will be given to cancellations requested within 24 hours from the time you purchased your ticket. Please visit our Terms & Conditions for information regarding our Extra Comfort refund policy. Customer service podium in the gate area.Airport Customer Service Agent at the ticket counter upon check-in.Advance sales online after Initial Purchase.crutch, cane, or breathing device) that would inhibit you from performing exit seat functions. Inflight Restrictions on Exit Row Seating: You will be prohibited from sitting in an exit row if you are traveling with an assistive device (e.g.Must not be traveling with any pets in the cabin, Service Animals, Emotional/Comfort/Psychiatric Support Animals and must not require the assistance of such Service Animals and Emotional/Comfort/Psychiatric Support Animals.Must not be traveling with or require the use of a Respiratory Assistive device and must not be traveling with an individual that requires your assistance for their Respiratory Assistive device.Must speak English and be able to comprehend the instructions to operate the emergency exit.May only be assigned on the day of departure by an airport agent. Adults traveling with children (14 years and under) or another passenger who may need assistance, may be seated in the exit row provided another adult in their traveling party, not seated in the exit row, assumes responsibility for those who may need assistance in the event of an emergency.Guest must be willing and able to assist other passengers, crew members, or anyone else on the aircraft in accessing the exit doors and on-board emergency equipment in the event of an emergency.Guests traveling within the state of Hawaii with an infant or child under the age of two (2) years old, a pet in cabin, or travelers who require a seatbelt extension, are prohibited from sitting in bulkhead seats located in row 4 of B717 aircraft.In the event such a customer may not be reassigned to another Extra Comfort seat, such customer shall be refunded the Extra Comfort purchase price. Guests seated in the bulkhead row may be reassigned to accommodate passengers with disabilities.Row 18 (Exit row): available for purchase in advance and during check-in.Row 17 (Exit row): available for purchase in advance and during check-in.Row 5 A, B: available for purchase in advance and during check-in.Row 4 D, E, F (Bulkhead): available for purchase in advance and during check-in.Row 4 A, B (Bulkhead): available for purchase during check-in.*Row 14, seats CDEG are only available for purchase during web check-in Learn more about your Pualani Elite benefits by clicking here clicking here. ![]() Priority Security lines are available in Austin, Honolulu, Las Vegas, New York, Oakland, Sacramento, San Diego, San Francisco and San Jose.ĢExcluded devices include medical devices and personal humidifiers Pualani Elite Extra Comfort Benefits: ![]() Passengers will still go through the TSA security screening process but this is usually a shorter and faster line than the general security line. Amenity kit (For International flights only, excluding Papeete, Pago Pago and Rarotonga)ġPriority Security line is a separate line from the general security lines.Personal electrical power outlet (Only available on our Airbus A330 and A321neo) 2.Extra Comfort BenefitsĮxtra Comfort guests will enjoy the following benefits: Extra Comfort is a section of seats on our Airbus A330, A321neo and Boeing 717 aircraft that offers more legroom, priority services and additional amenities to make your travel experience more comfortable. Treat yourself to our premium product, Extra Comfort. ![]()
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